Frequently Asked Questions

Please Note: Due to the Coronavirus (COVID-19) pandemic, this information is subject to change. Please continue to check our website, Phase 2 Overview, and our Coronavirus, Digital Services Updates, and Facebook pages for the most up-to-date information.

When is the library open?
All York County Library locations are now open for limited curbside services only. See our Hours and Locations page for days and times. 

 

How do I get a library card?

Apply online to get a YCL eCard for access to our Virtual Library. To place holds or use our curbside services, convert your eCard to a regular, physical card by calling your local York County Library branch during curbside pickup hours. See Library Cards for more information.

How many items can I check out at one time?
Borrower privileges vary depending on the type of library card. See Library Cards for more information.

 

Can I request a specific book, DVD, CD, or other item?
To request an item, please call your local library.

 

What if a specific item is unavailable at my local branch?
You may check out or request items from all York County Library locations or SCLENDS libraries and have them sent to the library of your choice. Materials that libraries do not own may be available to borrow from other libraries across the United States through Interlibrary Loan.

 

Does the library have Internet access?
All Internet-accessible computers are currently unavailable while York County Library locations are closed to the public. For more information, see Technology Services

 

Does the library have Wi-Fi?
Yes, all York County Library locations offer free Wi-Fi access, which should be accessible from the parking lots at each library location.

 

How do I get to use a computer for Internet access?
Once library locations re-open, you must have a valid York County Library card and sign the Computer Use Agreement to use a library computer for Internet access. See the Computer Use Policy for more information.

 

Can the library help me learn to use a computer?
Yes, our Online Learning page lists DigitalLearn.org and GCFLearnFree.org, resources that feature courses to help you learn to use a computer.

 

When is the Technology Center in Rock Hill open?

​The Technology Center is currently closed.

Does the library have a copier?
Copiers are currently not available.

 

Can I fax items from the library?
The library does not offer fax services to the public.

 

Does the library have a scanner?
Scanners are currently not available.

 

Does the library have a color printer?
Color printing is currently not available.

 

Can I donate books to the library?
Yes, donations of books and other materials are accepted at all library locations to use at the library's discretion. The library cannot accept encyclopedia sets, magazines, Reader's Digest condensed books, textbooks, or materials in poor condition. If your donation consists of multiple boxes, please call your local library first to make sure they have the room to accept your donation.

Can I make a monetary donation to the library?
Yes, monetary donations are accepted for memorials, bequests, or fundraising for our Bucks for Books campaign. See Donations for more information.

York County Library

138 East Black Street

Rock Hill, SC 29730

803.981.5858

© 2020 York County Library